Terms of Sale

Welcome to AuroreWear. These Terms of Sale govern your purchases from our online store. By placing an order with us, you agree to abide by these terms. Please read them carefully. If you have any questions or concerns, please contact us through our Contact Us page.

1. Pricing and Payment

• Prices displayed on our website are shown in euros (€), unless otherwise indicated, and applicable taxes are included where required by law.

• We accept secure payment methods available at checkout, including credit/debit cards and other supported online payment options.

• All payments are processed securely, and payment information is handled using appropriate security measures.

2. Order Confirmation

• After placing an order, you will receive an email confirmation containing details of your purchase, including your order number.

• The order confirmation confirms that we have received your order. Acceptance and fulfillment of the order remain subject to product availability and payment authorization.

3. Shipping and Delivery

• Please refer to our Shipping Policy for detailed information about shipping methods, costs, estimated delivery times, and order tracking.

• We aim to process and ship orders promptly. Delivery times may vary depending on the destination and selected shipping method.

4. Returns and Refunds

• We want you to be satisfied with your purchase. Please review our Return and Refund Policy for information about returns and refunds.

• Where applicable, consumers in the European Union have a statutory right of withdrawal in accordance with applicable French and EU consumer protection laws.

• Additional conditions, exclusions, and return procedures are described in our Return and Refund Policy.

5. Product Availability

• While we strive to keep our inventory information accurate and up to date, products may occasionally become unavailable after an order has been placed.

• If an ordered product becomes unavailable, we will contact you and, where applicable, provide a suitable alternative or refund the affected amount.

6. Defective or Incorrect Items

• If you receive a defective, damaged, or incorrect product, please contact us through our Contact Us page as soon as possible.

• We will review the issue and provide an appropriate solution in accordance with applicable consumer protection laws.

7. International Orders

• We may offer shipping to selected countries.

• Depending on the destination, customs duties, import taxes, or other charges may apply. Where applicable, these charges may be the responsibility of the recipient.

8. Privacy and Data Security

• We respect your privacy and take appropriate measures to protect your personal and payment information.

• For more information about how your personal information is collected and used, please refer to our Privacy Policy.

9. Changes to Terms of Sale

• AuroreWear reserves the right to update these Terms of Sale when necessary.

• Any changes will be published on this page and will apply from the date of publication, subject to applicable law.

10. Contact Information

If you have any questions or concerns regarding your purchase or these Terms of Sale, please contact us through our Contact Us page.

Thank you for choosing AuroreWear. We are committed to providing a secure and reliable shopping experience while respecting your rights as a consumer.